Booking air with Cheapoair - Would Only Do It Again If I Had To!
Earlier today I received an email from Cheapoair that said our flights had been changed. We booked with them for our Thanksgiving trip back in May because we were able to save $200pp.....now I know why! So, the guy today said there was a flight change, and rattled off all four legs of our trip (2 down, 2 return). I told him those were the same flight times, he said the flights numbers had changed....whatever.
They're US Airways flights, but operated by American. So, I logged into American with our locator codes, to make sure the guy knew what he was talking about......and there was no "4h leg". We were stuck in Dallas on our return! Called Cheapo, who said call AA. Called AA, transferred to US Airways, then back to AA, then back to US Air....after an hour and a half, finally a very nice gal at US Airways was able to fix it. A very long morning, but glad it was taken care of before we left! I'll be checking our flights every week between now & Thanksgiving just to make sure it isn't hosed up again.......sheesh!
What scares me is we already booked Spring Break airfare through Cheapoair/US Airways/AA......
I'm sure that 99% of their bookings go off without a hitch, but this one really freaked me out!
post edited by sandinmypants - 2014/08/29 15:45:14