[FAQ]About Loco Gringo/The Booking Site

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nipper
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RE: About Loco Gringo/The Booking Site 2011/10/22 06:17:57 (permalink)
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Yes, from Canada to stay in an AI, a package is usually cheaper.
Last year though, we wanted to stay at the hotel (HAC) and also take a few days to check out Xcalak. We found flights, which we had our TA book for us, and then booked accomodations with LG. One email  booked HAC, Costa de Cocos and then back to HAC. Smooth and easy. All in all, the total cost was very near what we would have paid just for an AI package.
We're hooked and we've done it again for 2012!

AASB 2018 created good memories. Getting ready for 2019!!
#26
Kitchop
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RE: About Loco Gringo/The Booking Site 2011/10/22 11:07:24 (permalink)
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We've booked accommodations in Akumal six times now through LG and wouldn't consider booking any other way when coming to the area that LG covers. I only wish they covered Isla Mujeres and Cozumel too. We've done both AI and non-AI through LG. Our favorite place to stay is non-AI: HAC.

I think LG is a prime example of what a customer/service-based business should be. They are absolutely awesome in the service they provide. They're accessible. They communicate with us quickly. We've always gotten exactly what we wanted. And twice when there were sudden emergencies (the fire at ABR and emergency surgery at home), LG rocked in how they handled it, both times making very stressful situations into no problems.

We've been lucky with airfare because we've always been able to book inexpensive direct non-stop flights out of NYC directly with JetBlue. I recommend LG and JetBlue to anyone who wants to go to the Akumal area from NYC.
post edited by Kitchop - 2011/10/22 11:09:11

#27
Suzanna_Tejas
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RE: About Loco Gringo/The Booking Site 2011/10/23 14:31:00 (permalink)
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I agree with Wifey. I love booking with Locogringo....they are so GREAT to deal with!
#28
amouROO
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RE: About Loco Gringo/The Booking Site 2011/10/24 11:15:59 (permalink)
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thank you John!! [:)]
#29
Xelly
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RE: About Loco Gringo/The Booking Site 2011/10/24 21:59:35 (permalink)
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Last year, I got a chunk of change back from taxes and a bunch of friends I hadn't met (in person yet) were all talking about going to Akumal on the LG boards. So I talked to one of those friends I hadn't met yet and we worked out me staying with her at the ABR. She had already booked through Loco Gringo. So, we asked Loco Gringo if I could be added to her accommodation and they worked it all out. All I had to do was call up and give my credit card number and VOILA. It was one of the best vacAtions of my life and I met some of my best friends there. Not sure I ever thanked Loco Gringo properly for theextra miles they went for me, but HERE IT IS NOW.....

THANK YOU, KAY ET AL

 
To give anything less than your best, is to sacrifice the gift.
Steve Prefontaine
 
#30
turtle foot
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RE: About Loco Gringo/The Booking Site 2011/10/29 10:10:57 (permalink)
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Loco Gringo is fast and friendly,thanks Bart. I had to add one more day to our trip,(dang). And Bart made it happen.
We will use Loco Gringo again for sure. Thanks Kay for hooking us up.[;)]

Be there soon. Les & Char


#31
Wifey
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RE: About Loco Gringo/The Booking Site 2011/11/07 13:52:00 (permalink)
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BUMP! 

 
 
 
 






 
#32
rucruizin
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RE: About Loco Gringo/The Booking Site 2011/11/16 09:57:06 (permalink)
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I'm anxiously awaiting a reply from them right now. This is not happening fast enough to keep me from going crazy!

It is, what it is.
It becomes, what you make it.
Make it spectacular!
#33
Wifey
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RE: About Loco Gringo/The Booking Site 2011/11/16 10:08:14 (permalink)
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ORIGINAL: rucruizin

I'm anxiously awaiting a reply from them right now. This is not happening fast enough to keep me from going crazy!


Patience grasshopper.  [;)]

 
 
 
 






 
#34
heatlw
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RE: About Loco Gringo/The Booking Site 2011/11/18 10:09:12 (permalink)
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I needed to make changes to my booking this year, and Scott + the team at LG have been absolutely amazing.
 
I even used the 'live chat' option to ask a question and that was a great experience as well.
 
Can't wait to get there, to my ABR..............




 
#35
Wifey
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RE: About Loco Gringo/The Booking Site 2011/11/18 11:29:29 (permalink)
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I even used the 'live chat' option to ask a question and that was a great experience as well.


When did they start "live chat"?  That's cool!!  I need to check it out.

 
 
 
 






 
#36
AKUMALATION
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RE: About Loco Gringo/The Booking Site 2011/11/21 11:13:58 (permalink)
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just a great big thank you to the LG crew and the group at La bahai, the Casa Maya was an awesome villa to spend a week in and we will return. The service and the people were were awesome. Thank you again.






 
#37
CaptainEirik
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RE: About Loco Gringo/The Booking Site 2011/12/11 20:29:32 (permalink)
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ORIGINAL: Tortuga Tom

Our last 6 trips have been thru LG and they've been flawless. They really shine when problems crop up (like hurricanes[:@]) and changes need to be made quickly. Absolutely awesome customer service. 


That is what it is all about. Anyone can be nice before the sale is made, but if problems crop up, that is the real test.

We had a smidgen of an experience, When it came time to leave from the Reef, about five minutes 'till our transfer was supposed to arrive, a minivan pulled up, and it was a lady from LG. So she was right there making sure that everything went smoothly, even when we were leaving. Well according to my watch, the transfer van showed up on the minute that they were supposed to.

Captain Eirik


#38
CaptainEirik
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RE: About Loco Gringo/The Booking Site 2011/12/11 20:42:50 (permalink)
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ORIGINAL: Kitchop

We've booked accommodations in Akumal six times now through LG and wouldn't consider booking any other way when coming to the area that LG covers. I only wish they covered Isla Mujeres and Cozumel too. We've done both AI and non-AI through LG. Our favorite place to stay is non-AI: HAC.

I think LG is a prime example of what a customer/service-based business should be. They are absolutely awesome in the service they provide. They're accessible. They communicate with us quickly. We've always gotten exactly what we wanted. And twice when there were sudden emergencies (the fire at ABR and emergency surgery at home), LG rocked in how they handled it, both times making very stressful situations into no problems.



I totally agree .

We originally booked an AI, and did it on our own. But we started reading, between the lackluster reviews of the place we were thinking of, and the helpfulness of the LG staff, we decided to cancel our original booking. One of the great things is having the pictures to know what everything looks like, no guessing.

There were no worries once we arrived in Cancun, and we won't be booking with anyone else when we go back!

Captain Eirik


#39
Maggie
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RE: About Loco Gringo/The Booking Site 2011/12/11 20:46:51 (permalink)
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LG is the ONLY way to go!

Cheers-
Kat


For Saskia: Odota, anna minun ajaa se pois!
#40
Beachey
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RE: About Loco Gringo/The Booking Site 2011/12/24 23:31:06 (permalink)
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ORIGINAL: Maggie

LG is the ONLY way to go!

Cheers-
Kat


Fer sure. There are no others who compare!!![:)]

 You can't drink all day if you don't start early!!
 
#41
mushmorten
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RE: About Loco Gringo/The Booking Site 2012/02/01 16:36:19 (permalink)
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Couldn't agree with Wifey more !! Cindy at Loco Gringo Reservations was awesome !! She responded to all my emails very quickly and helped me in any way possible.

You won't go wrong with them. Here's their address: reservations@locogringo.com

Good Luck !!
#42
HurricaneEmily
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RE: About Loco Gringo/The Booking Site 2012/02/12 22:51:30 (permalink)
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My Facebook post reply to: "How do I book with ABR?"
post edited by mizgarrett8 - 2012/02/12 22:53:37

Work like a captain, play like a pirate!
 


 
#43
tworth
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RE: About Loco Gringo/The Booking Site 2012/02/21 21:45:38 (permalink)
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We just books our 3 year with Loco Gringo, this year there will be 5 of us Girls who knows how many we will get to go next year, no matter how many i know Kay will help us find the rightplace for the right price!
post edited by tworth - 2012/02/21 22:30:34
#44
netman
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RE: About Loco Gringo/The Booking Site 2012/03/08 22:53:12 (permalink)
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I dealt with Loco Gringo for this years trip as Westjet did not do an AI to ABR. I booked the ABR as well as the airport transfers and everything was flawless and painless. Everything was responded to quickly and professionally. I would not hesitate in the least to use them again. 
#45
fyrfytr
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RE: About Loco Gringo/The Booking Site 2012/03/25 18:27:12 (permalink)
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I'm going to investigate this - worth anything to get back to ABR :-)

Trip number 4 to ABR Feb 1, 2014 - can't wait!
#46
PamF
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RE: About Loco Gringo/The Booking Site 2012/05/18 09:23:26 (permalink)
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Any ideas on how long to get a response on a reservation request submitted via the 'reservations' tab?

 





#47
TexasDan
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RE: About Loco Gringo/The Booking Site 2012/05/18 09:50:57 (permalink)
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I've always gotten responses within 24 hours.  How long has it been?
 
ORIGINAL: PamF

Any ideas on how long to get a response on a reservation request submitted via the 'reservations' tab?
#48
Wifey
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RE: About Loco Gringo/The Booking Site 2012/05/18 09:53:56 (permalink)
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ORIGINAL: TexasDan

I've always gotten responses within 24 hours.  How long has it been?

ORIGINAL: PamF

Any ideas on how long to get a response on a reservation request submitted via the 'reservations' tab?



Ditto. Someone usually responds within 24 hours of receipt of you inquiry unless it is over the weekend.

Check your junk mail. Sometimes filters will send responses there.

 
 
 
 






 
#49
PamF
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RE: About Loco Gringo/The Booking Site 2012/05/18 11:42:54 (permalink)
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Just a day; I was just curious. No problem [:D]

 





#50
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