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RE: Visitors, Looking for Reports on your lodging?? - 7/18/2005 11:12:04 PM
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jim
Posts: 439
Joined: 10/13/2004
From: Working on Some Beach, Somewhere
Status: offline
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Whale you are such a hard working man. This is such good advice that you might want to stick this message to the top of the board before it filters to page three. I am always amazed that people don't use the SEARCH function more often. People will post a question and then just wait for an answer. For most questions, if they did a search they would have the answer immediately.
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RE: Visitors, Looking for Reports on your lodging?? - 7/19/2005 1:50:57 PM
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LovNSoliman
Posts: 592
Joined: 7/9/2005
From: Cypress, Texas
Status: offline
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Am I a visitor???
Anyways, Anyone heard ANYTHING about Soliman bay or more directly, If Casa Yamulkan is still standing?
At this point I don't care if it sounds selfish, asking about our accomodations. I have been living for this, well, since we left last October, and well, They may need our money, but I need them , it, the people, the dogs, ,,,Mexico.
Any information would be so greatly appreciated!
_____________________________
"You can't always get what you want, but if you try sometimes,,, You 'll find...
You get what you need."
-The Rolling Stones
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RE: Visitors, Looking for Reports on your lodging?? - 7/19/2005 5:22:49 PM
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Katy
Posts: 331
Joined: 2/9/2005
From: Indianapolis, IN
Status: offline
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Bump...and question:
I leave for Akumal the 30th of this month and HAD reservations at the ABR. Booked through locogringo...Is it too soon to email them, I don't want to overwhelm anyone right now. Thoughts anyone?
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Katy
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RE: Visitors, Looking for Reports on your lodging?? - 7/19/2005 5:30:25 PM
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mayajerney
Posts: 9785
Joined: 7/14/2005
From: Richwood, KY
Status: offline
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Lov'n, I don't think it is selfish at all..everyone is scrambling right now, trying to reorganize what they thought were set vacation plans. If the place you were planning on staying is out of commission, or didn't handle the crisis in the right way, of course you are looking for alternative arrangements, I would be too.
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RE: Visitors, Looking for Reports on your lodging?? - 7/19/2005 6:05:13 PM
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lioness
Posts: 58
Joined: 3/17/2005
From: Troutdale, Oregon
Status: offline
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Katy - I don't think that an e-mail would be out of line. We are supposed to be leaving on 7/27 and I have tried to search for info in other ways, with no results. We need to know what to do. I know that everyone down there is probably overwhelmed right now, but at least your inquiry will be there when someone can get an answer for you.
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RE: Visitors, Looking for Reports on your lodging?? - 7/19/2005 9:58:22 PM
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Katy
Posts: 331
Joined: 2/9/2005
From: Indianapolis, IN
Status: offline
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Bump
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Katy
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RE: Visitors, Looking for Reports on your lodging?? - 7/19/2005 10:16:07 PM
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Karen in NYC
Posts: 93
Joined: 4/19/2005
Status: offline
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To the people who asked about ABR
I heard directly from the hotel today (I am sched for 9/17)
Yes, the hotel is closed, it will be re-open on September middle.
Thanks for you interesting.
Mariana Barrera
Reservactions
So, it will be at least mid-september before it re-opens.
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RE: Visitors, Looking for Reports on your lodging?? - 7/20/2005 8:06:54 AM
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doublej
Posts: 70
Joined: 7/19/2005
From: Louisville KY
Status: offline
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I just found a website that tells about all the damage from cancun down to tulum. I am going to the Bahia Principe Tulum resort in Feb and it seems as if it may be closed for a couple weeks maybe longer. The website is http://www.cancun.bz/cancunweather.htm
Here is the direct page to the report. http://www.cancun.bz/weather/mayan_riviera_report.htm - Whale
< Message edited by Whale -- 7/20/2005 10:38:33 AM >
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RE: Visitors, Looking for Reports on your lodging?? - 7/20/2005 11:57:40 AM
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vista del mar
Posts: 4
Joined: 7/19/2005
Status: offline
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Guests with reservations at Vista del Mar Condos and Hotel --
At this time, as there is still no power at our property, we would like to suggest a few options:
If you have travel insurance please let us or LG know. Your travel insurance should cover any bookings cancelled by a hurricane.
If you wish to stand by and can wait a few more days, we will have more information on a daily basis and then we can make a more informed decision about how to proceed with your booking.
If you must cancel, we are offering a full credit for a future stay.
Vista del Mar sustained very little damage to the condos, the beach is intact, and we even gained some beach in some places. Repairs are underway and once the power is on we will be fully operational.
Ideally the power will be restored very soon, and your holiday will be uninterupted. If you have a booking through LG, you may call us directly at 888-425-8625 to re-schedule. We want you to come, and the people of Akumal depend on your business.
Heidi
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RE: Visitors, Looking for Reports on your lodging?? - 7/20/2005 9:37:58 PM
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reefhugger
Posts: 8404
Joined: 8/25/2004
Status: offline
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Katy - There's an announcement at the top of the board for LocoGringo customers. It gives info on what to do if you've got an upcoming reservation. It might provide you with some info while you're waiting to get a reply to your email.
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RE: Visitors, Looking for Reports on your lodging?? - 7/22/2005 5:42:02 PM
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Ellen Bart
Posts: 5
Joined: 7/19/2005
Status: offline
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Via e-mail received today from Omni Hotel directly:
"Omni Puerto Aventuras will begin taking guests on September 1, 2005."
This is a change from the previously reported August 8 date, and it is based on delays in the company receiving insurance settlement funds.
Follow this link for photos: http://pg.photos.yahoo.com/ph/ellenbalasco/album?.dir=/76e6
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RE: Visitors, Looking for Reports on your lodging?? - 7/22/2005 8:48:47 PM
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GF Chef
Posts: 14
Joined: 7/16/2005
Status: offline
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quote:
ORIGINAL: Indiana Pam
I just got off the phone with my TA and he says Eldorado Royale is okay and suffered no damage. Iquana Mama, I am really sorry to hear of the experience you had with the ABR. That was horrible. I was actually considering there for our next trip.
Pam
Received the following email message from Karisma Hotels yesterday. Includes 3 of their properties at MR. Postponed opening date for the El Dorado Seaside and there are some services not yet available at EDR. Also info on Azul. Hope this helps
___________________________________________________________
Subject : UPDATE: Karisma Resorts properties on the Mayan Riviera
We are glad to report that all hotel guests and employees weathered the
hurricane safely!
Following is the most recent update on the effects of hurricane Emily on our properties, this update corresponds to July 21st 4:00p.m.
AZUL Hotel & Beach Resort
Emily has had minor impact on this property. Almost all services have been completely reestablished and beach accessibility has returned to normal.
The following services are currently suspended until further notice :
Kids club, Internet cafe
Exotic Pool
Landscaping will take several weeks to months to fully restore and grow back
All other services are operating according to fact sheet :
http://www.karismahotels.com/azul/fact.html
El Dorado Royale, A Spa Resort
Emily has had minor impact on this property; mostly on the landscaping. The hotel is open. All electricity water and telephone services have been fully reestablished.
The following services are currently suspended until further notice :
Restaurants :
Kampai, oriental restaurant (NOTE : The Menu of the Kampai restaurant is offered at El Cocotal restaurant in addition to Cocotal’s daily changing menu).
Bars :
Swim up casita bars ( total of 5 )
Healthy bar
Pools :
Casita Pools ( 5 in total )
“Spa Pool”
Pool next to Health bar
Landscaping :
Will take several months to fully restore and grow back.
The Beach :
The beach area in front of the Main Pool, the Spa and the new swim up jr. suites has been cleared for our guest's enjoyment. Other areas of the beach are currently not accessible for our clients. Cleaning of other beach areas is currently in progress.
Casitas :
Casitas and the surrounding areas (pools, bars beach etc..) are currently not accessible for our guests due to maintenance and cleaning activities. These areas will continue to stay closed until Thursday July 28th. As from Thursday July 28th, casitas sections will be reopened gradually.
Guest booked for Casitas with arrival dates until July 28th, 2005 are allowed to cancel or rebook at no additional charge, or are welcome to stay at the junior suites categories. A refund for the difference between room categories will be applied for the nights stayed in a Junior Suite trough your travel provider. As soon as Casitas become available these guests will be considered for relocation to Casitas, this relocation can however not be guaranteed.
All other services are operating according to fact sheet:
http://www.karismahotels.com/doradoroyal/fact.html
El Dorado Seaside Suites :
After a thorough assessment of the situation and after consulting our external suppliers, The programmed reopening date for the el Dorado Seaside Suites has been changed to August 20, 2005. The hotel will reopen for new arrivals
starting this date. Please cancel or rebook all reservations arriving before
August 20, 2005. No cancellation or rebooking fees will apply.
For more information please contact your travel supplier or 1-866-KARISMA
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RE: Visitors, Looking for Reports on your lodging?? - 7/25/2005 12:57:40 PM
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stullio
Posts: 1
Joined: 7/25/2005
Status: offline
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Does anyone have any information about VIlla Moon Star? It is in Soliman Bay and we are scheduled to come down in a few months. Just need to make final payment and want to make sure everything is still standing and everyone is allright.
Thanks!
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RE: Visitors, Looking for Reports on your lodging?? - 7/25/2005 7:52:16 PM
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rebekah
Posts: 3
Joined: 7/25/2005
Status: offline
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Does anyone know anything new about the condition of the El Dorado Royale? We're getting conflicting reports from phone calls, web sites and would like to know whether we should reschedule (set to arrive 7/28). We have reservations for a Casita and were looking forward to the secluded pools in that area, but I am concerned about whether or not they will be open.
We last visited EDR in 2003 and absolutely loved it.
Any inputs are appreciated.
Thanks!
Rebekah
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RE: Visitors, Looking for Reports on your lodging?? - 7/27/2005 9:06:16 PM
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GF Chef
Posts: 14
Joined: 7/16/2005
Status: offline
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Rebekah,
check out post #20 above. I received this info from Karisma about 3-4 days ago. There's an 800# you can call for the latest. I've sent emails, but no response there, but they will answer the phone!
Chef
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RE: Visitors, Looking for Reports on your lodging?? - 7/28/2005 7:28:23 AM
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DCdiver
Posts: 4
Joined: 7/19/2005
From: Washington, DC
Status: offline
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Info on ABR
My cousin (American) works at ABR, and sent me this on the 26th;
"...The hotel on the other hand was very badly damaged by
the storm. The good news is that crews of people are working very
quickly to put everything back in order, repair roofs, fix broken
walls, replace broken windows and clear all of the fallen trees and
branches. They are expecting another 3 weeks before they are able to
open about half the rooms and I think that is a pretty fair guess."
He said that the hotel should be pretty much operational by Sep 1.
_____________________________
Sit vis vobiscum - Kenobe
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