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Zero deductible not an option anymore? - 2/9/2013 3:42:53 PM
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SThompson
Posts: 455
Joined: 7/21/2005
From: Fort Worth Texas
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We are planning our trip for March and as was looking at car rentals, we always use America car rental, I noticed they are no longer offering zero deductible any more. Checked Easy Way, same thing there too. Is this something new? Also checked with Payless their quote was really low so I assumed that meant insurance had not been added yet. Confirmed the reservation thinking they will come clean about the insurance, even then there was no information regarding insurance. I also noticed that they did not offer airport pickup and drop off AND that their office is located just north of PM! Maybe that is why their prices are so much cheaper. Me being the skeptic always looking for the bait and switch, I cancelled the reservation. Does anyone have any experience with Payless? Years and years ago that was our favorite rent a car place, they closed and now seems the new Payless is not the same at all.
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RE: Zero deductible not an option anymore? - 2/9/2013 3:53:23 PM
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panesh
Posts: 1443
Joined: 11/27/2009
From: San Rafael, CA
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I just checked cancunrentacar and the home page specifically states all-inclusive rates. Easyway never had the insurance included in the first price unless you added the feature.
The biggest change is the airport tax.
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RE: Zero deductible not an option anymore? - 2/9/2013 4:16:53 PM
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juan rojo
Posts: 696
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Sthompson , I noticed the same change in coverage , myself . I'm pretty sure that at New Years they still had EPC , Zero Deductable and passenger coverage as their only options and that the other two insurances were mandatory . Easyway does still have EPC available but not in conjunction with the bundled package . Costs at Easyway have risen steadily in comparison to America but their deductables are much lower . There was even significant fluctuation amongst the stable of Cancuncarrental brands for March . One is branded as Tulum car rental although the signage in Tulum was America last time I looked , but had the best prices including from CUN . The Cancun brands now also include airport tax and I don't believe Easyway does and yet similar cars with similar coverage , some better than the other in each case , have been consistently cheaper at the |Cancun brands . I was told by a long time LG member that both Easyway and the Cancun brands might have to start paying a hefty fee to pick up at the airport due to whining from the major on site brands . Not good for the consumer but probably something that will happen . The jefe at America had not heard of this change but was collecting the fees .
Panesh , my frugal compadre , the America site used to have EPC @ 8 bucks a day and the passenger medical @ 2 bucks . Now they only have the passenger medical @ 5 bucks a day and the old mandatory coverages are the same price that they used to be . I hope the all inclusive does in fact include EPC but I fear it does not as the old coverage prices stayed the same and I can't see them rolling in an eight dollar a day fee , that I was happy to pay by the way , for free .
Tulumcarrental will still be my choice !
< Message edited by juan rojo -- 2/9/2013 4:30:01 PM >
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RE: Zero deductible not an option anymore? - 2/9/2013 7:55:41 PM
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SThompson
Posts: 455
Joined: 7/21/2005
From: Fort Worth Texas
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America and Cancun/Caribbean car rental have the exact prices and disclaimer. No where on either web site can I find about a deductible. They are up front about their deposits just not the deductible.
Easyway says full coverage comes with $500/1000 deductibles.
I hate it when they don't fully disclose something, makes me think they are trying to hide something. Too bad because we have used America for years. I'll email them and see what they say.
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RE: Zero deductible not an option anymore? - 2/9/2013 7:58:22 PM
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gal4giants
Posts: 1625
Joined: 1/10/2008
From: Portland, OR
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Just secured a car this last week for one of our staff going at the End of Feb & Yep...the quote does NOT include the EPC but our rental had it in Dec 18th - Jan 2nd trip, I didn't even notice it on the quote until now. If I go the normal route & add on all those, now extras, that puts a Tsuru @ $55+ PER DAY! Just a few years ago it was $28 per day. Below is the lingo from the websites.
FInally called to confirm Amex policies on renting in Mexico if I buy there international insurance for $24.95 for 42 consecutive days. I'll just be declining all non required coverage. ALI is the only thing that AMEX Premium car rental insurance doesn't cover. This will put me closer to $33 per day. Can't wait to drive our car down come summer & look into getting a Mexican insurance policy. This is simply getting ridiculous but expected I suppose.
From all 3 (america/cancun/continental) Policy page
http://www.continental-rentacar.com/en/policies.html
COVERGES NOT INCLUDED
TGI (Tires, Rims or glass)
Covers partial or total damage to tires, rims or hubcaps, of the rented vehicle
Covers partial or total damages to windows or windshields of the rented vehicle.
It will cover it only in Mexico.
This coverage has an additional;
4 usd per day in mini economy cars to mid-size cars
6 usd per day in full size, Suv and Jeeps
8 usd per day in mini vans, vans and luxury cars.
You may request it at our counter before you finish filling out your rental contract.
EPC (Extended protection coverage)
Covers the total value of the rented vehicle. It reduces the deductible to zero, if the terms and conditions of the rental contract are complied with.
It is important that this does not cover tires or glass. For this, you must purchase the TGI coverage.
The coverage is only in Mexico.
This coverage has an additional;
10 usd per day in mini economy cars to mid-size cars
15 usd per day in full size, Suv and Jeeps
20 usd per day in mini vans, vans and luxury cars.
you may request it at our counter when filling out your rental contract.
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RE: Zero deductible not an option anymore? - 2/9/2013 9:18:34 PM
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SThompson
Posts: 455
Joined: 7/21/2005
From: Fort Worth Texas
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We use to use our American Express card for insurance but after reading some horror stories we feel much better just paying the extra and getting full coverage with Mexican insurance.
I just wish they would disclose the deductible amount. Everytime we go to Mexico, somebody somewhere tries something 'underhanded' and every time it happens we chalk it up to experience and resolve that that will never happen again. Which is why I want, on paper, what all the rent car details are.
It's part of the fun. As I always say, take everything with a grain of salt and remember its an adventure!
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RE: Zero deductible not an option anymore? - 2/9/2013 9:22:36 PM
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mevose
Posts: 335
Joined: 12/12/2010
From: Kennebunkport, Maine
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I made a reservation for a car with Cancun/America/etc on December 18. The car is reserved for March 21 - 29. This is copied from the confirmation I received: "RATES INCLUDE: All the coverages (PAI, ALI and CDW/LDW with zero deductible), free milage and taxes." BTW, the quote is $323 for an automatic economy-size vehicle. Was told I'd also receive a 5% LG discount. I'm thinking now that it might be worth it to buy the TGI coverage. Good idea?
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RE: Zero deductible not an option anymore? - 2/9/2013 9:35:43 PM
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Steve O
Posts: 708
Joined: 8/10/2004
From: Chicago
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I'm not sure if this has anything to due with your insurance rates as I haven't done any research into it yet but I have upgraded my limits on the policy I keep for the Explorer down there. This was posted on another board and believe it is worth checking into.From my understanding this was supposed to go into effect on February 4, 2013. It shouldn't have anything to do with the zero deductable but will affect the liability coverage.
http://yucalandia.com/2013/02/04/updated-insurance-auto-coverage-limits-for-mexico/
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RE: Zero deductible not an option anymore? - 2/10/2013 5:19:21 PM
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SThompson
Posts: 455
Joined: 7/21/2005
From: Fort Worth Texas
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This must be something America/Cancun just started. Here is the reply to my email and still did not answer my question. I'm pressing on with a reply asking the question again.
Dear Ms. Thompson,
Thank you for your email. Let me inform you that as the page stipulates, as will your reservation, that the rental will be a total quote, with insurance of Collision, Fire and Theft Damage, Medical expenses insurance, primary Third Person/Property Liability and all taxes included. It does no include the zero dedectible extended protection coverage (EPC), this has an additional cost of approximately $15 USD per day. If you decide not to buy the EPC insurance, then the deductible depends on which vehicle you would want to rent. Have a nice day.
Cordially,
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RE: Zero deductible not an option anymore? - 2/10/2013 5:30:37 PM
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SThompson
Posts: 455
Joined: 7/21/2005
From: Fort Worth Texas
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quote:
ORIGINAL: mevose
I made a reservation for a car with Cancun/America/etc on December 18. The car is reserved for March 21 - 29. This is copied from the confirmation I received: "RATES INCLUDE: All the coverages (PAI, ALI and CDW/LDW with zero deductible), free milage and taxes." BTW, the quote is $323 for an automatic economy-size vehicle. Was told I'd also receive a 5% LG discount. I'm thinking now that it might be worth it to buy the TGI coverage. Good idea?
TGI may not be a bad idea, it's only $32 more. It would give you better piece of mind, specially if hub caps are disappearing. You better get the 5% discount in writing.
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RE: Zero deductible not an option anymore? - 2/11/2013 11:54:06 AM
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SThompson
Posts: 455
Joined: 7/21/2005
From: Fort Worth Texas
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Still more run around, these people have no idea who they are dealing with. I must and will have full disclosure. This is their second response to my question about deductible. This time I told them we want to rent a Tsuru or similar...what would the deductible be on that type of car and this was their response....
Dear Ms. Thompson,
Thank you for your emil. As stipulated on our page, the deposit guarantee for the Nissan Tsuru is $ 700 USD, it is a hold on your account, not a charge, that will be automatically released by your bank according to their procedures and policies, not by us. The deposit for guarantee has nothing to do with the insurance. Have a nice day.
Really? We are not talking about deposit, that's is stated on their web site. I emailed them again and said I'm sorry you must not understand my question. We have rented from you for years and you use to have 0 deductible. I don't see that option anymore. If I rent a Tsuru and have an accident, how much will it cost me. We' ll see if they get it now.
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RE: Zero deductible not an option anymore? - 2/11/2013 2:37:21 PM
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SThompson
Posts: 455
Joined: 7/21/2005
From: Fort Worth Texas
Status: offline
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I knew it. I knew something was up when they wouldn't answer my question straight up. This was their reply.
Dear Ms. Thompson,,
Thank you for your reservation and preference. We apologize for the misunderstanding. Let me inform you that now the zero deductible extended protection coverage(EPC) has an additional cost of approximately $15 USD per day. This insurance can only be requested upon your arrival in our office. If you decide not to aquire this insurance the deductible for the Nissan Tsuru would be an approximate of $1,700 USD. Looking forward to seeing you soon, have a nice day.
Cordially,
$1700 deductible! Looks like I'm going with Easyway, their deductible is $500 for that type of car. If I wanted 0 deductible with America/Cancun I would have to pay $15 a day extra. That would make the cost of renting a Tsuru for 8 days $470! Crazy! Not doing that!
Moral of the story here is do your homework, print everything, read the smallest print, and don't take their word for anything, get it in writing and take it with you. But remember....it's an adventure!
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RE: Zero deductible not an option anymore? - 2/11/2013 3:40:55 PM
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mevose
Posts: 335
Joined: 12/12/2010
From: Kennebunkport, Maine
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That's aggravating. Word will get around pretty quickly that it's no longer zero deductible included, in spite of their efforts to hide it.
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RE: Zero deductible not an option anymore? - 2/11/2013 4:55:19 PM
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juan rojo
Posts: 696
Joined: 12/13/2010
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To be clear , the ALI , liability , was always mandatory @ 8 bucks a day , sometime back , the CDW , collision , became mandatory @ 4 bucks a day and the EPC , zero deductable , was optional @ an extra 8 bucks a day . The EPC was always a large percentage of full coverage and an expensive option but one that we took , as recently as November . Now it seems that has been removed as an internet option but available at the desk for 15 bucks a day which is more than the other total coverages .
Some of the further difference in price within the Cancun stable of providers arises because some brands websites , ie America , automatically include an additional five dollar a day medical coverage for driver and passenger , ( the one thing I don't need) , and some brands , ie Tulum , have it as an extra option , not selected in my case .
I had five or six windows open with a range of over a hundred bucks between Tulumcarrental and Easyway for our weeks with similar coverages and no EPC , anywhere .
With gal4giants info about tire and windshield exclusions and the apparently high priced EPC , a guy might have to go commando on the zero deductable and be vigilant about not parking under coconut trees .
< Message edited by juan rojo -- 2/11/2013 4:57:53 PM >
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PARTLY CLOUDY = MOSTLY SUNNY
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RE: Zero deductible not an option anymore? - 2/11/2013 8:34:23 PM
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jackb
Posts: 4
Joined: 2/9/2013
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I've rented from cancunrentacar.com several times and never had an issue. I just made a reservation for March (Dodge Attitude for $317 for a week). The reservation voucher states:
Insurances included on this rent:
Zero deductible, extended protection coverage (EPC)
Collision, Fire and Theft Damage (CDW)
Primary Third Person/Property Liability (PLI)
Medical expenses insurance (PAI)
Only thing that makes me a little uncomfortable is they do make you sign a blank credit card receipt against damage, but they give it back to you upon return. (Just remember to ask, if they don't remember to give it to you.)
Hope that helps.
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RE: Zero deductible not an option anymore? - 2/11/2013 9:40:45 PM
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SThompson
Posts: 455
Joined: 7/21/2005
From: Fort Worth Texas
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quote:
ORIGINAL: jackb
I've rented from cancunrentacar.com several times and never had an issue. I just made a reservation for March (Dodge Attitude for $317 for a week). The reservation voucher states:
Insurances included on this rent:
Zero deductible, extended protection coverage (EPC)
Collision, Fire and Theft Damage (CDW)
Primary Third Person/Property Liability (PLI)
Medical expenses insurance (PAI)
Only thing that makes me a little uncomfortable is they do make you sign a blank credit card receipt against damage, but they give it back to you upon return. (Just remember to ask, if they don't remember to give it to you.)
Hope that helps.
We've rented from them for years also. Something has changed since you made your reservations because they no longer offer 0 deductible. Make sure you have all your paperwork when you go. We've never had a problem with the blank credit card receipt but we have never had an accident......knock on wood!
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RE: Zero deductible not an option anymore? - 2/12/2013 7:36:45 AM
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Jamie
Posts: 2579
Joined: 3/10/2005
From: Southern California
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Easyway appears to still be offering the zero deductible on their website, it states $5 per day, not sure if this is current info or not though.
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RE: Zero deductible not an option anymore? - 2/12/2013 9:00:25 AM
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panesh
Posts: 1443
Joined: 11/27/2009
From: San Rafael, CA
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I must have lucked out. My res voucher states that it has zero deductible included
From the voucher
Insurances included on this rent
Insurance for theft and collision damage (TP & CDW)
Zero deductible, extended protection coverage (EPC)
Liability insurance supplement (LIS)
Medical expenses insurance (PAI)
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RE: Zero deductible not an option anymore? - 2/12/2013 10:40:25 AM
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panesh
Posts: 1443
Joined: 11/27/2009
From: San Rafael, CA
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That's the same as what I'm paying for Cancun. Less 5%. The base rate was $198 a week for three weeks (you get one day free for every 7 you rent) . Total extras, including the airport tax which everyone has to charge now, and the international affidavit is $224.40
The only thing extra I had to get is the paperwork to take the car to Guatemala for a week. I'm sure I will have to buy ins. in Belize and Guatemala when I cross the borders.
The total cost before the LG discount is $818.40 If I wasn't going to Guatemala it would have been $668.40 less the LG discount of $33.42. Net $634.98 ($211 a week).
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RE: Zero deductible not an option anymore? - 2/12/2013 8:48:12 PM
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SThompson
Posts: 455
Joined: 7/21/2005
From: Fort Worth Texas
Status: offline
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quote:
ORIGINAL: panesh
I must have lucked out. My res voucher states that it has zero deductible included
From the voucher
Insurances included on this rent
Insurance for theft and collision damage (TP & CDW)
Zero deductible, extended protection coverage (EPC)
Liability insurance supplement (LIS)
Medical expenses insurance (PAI)
When did you make this reservation? What company?
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